Conference Structure

Day 1
Tuesday, January 31st, 2012
Day Chair: Prof Rick Edgeman
08:00 - 09:00
REGISTRATION & COFFEE
Atlantis
Ballroom AB
9:00 - 9:20
CONGRESS TECHNICAL OPENING
Atlantis
Ballroom AB
9:20 - 10:30
CONGRESS MAIN KEYNOTE ADDRESS
Mr. Rowan Gibson, President of a global innovation consultancy
(common across all three conferences)
 
10:30 - 10:45
EXHIBITION OPENING
 
10:45 - 11:15
NETWORKING & REFRESHMENTS
 

11:15-11:20

WELCOMING BY CONFERENCE CHAIR
Professor Khalid Hafeez, Dean of e-school of Business & Quality Management, Hamdan Bin Mohammed e-University, UAE
Atlantis B

11:12-12:00
Keynote I

Professor Peter Hines , Chairman, S A Partners, UK.
"Innovation Based Competitivenes"
Atlantis B
12:00-13:00
Discussion Forum 1
"Celebrating the Work of Juran Chair"
Dr. Mansoor Al Awar , Chancellor Hamdan Bin Mohamed e-University
"Introducing the Role of Juran Chair in the Region"

Atlantis B

Professor Mohamed Zairi. Assistant Chancellor for Strategy & Growth, Hamdan Bin Mohammed e-University, Dubai; and Professor Emeritus at the School of Management, University of Bradford, UK
"Juran Chair: The Present Work and Future Directions"
13:00-13:15 Q&As
13:15 - 14:15
LUNCH
Saffron Restaurant
14:15 - 15:30
Concurrent Sessions
CONCURRENT SESSION 1 : Innovations in the Banking Industry Silk C
CONCURRENT SESSION 2: Innovations in Learning Spice A
CONCURRENT SESSION 3 : Innovations in the Service Sector Spice B
CONCURRENT SESSION 4: Innovations in Human Resource Management Spice C
15:30 - 16:00
NETWORKING & REFRESHMENTS
Lobby
16:00-16:45
Discussion Forum 2
Professor Jens J. Dahlgaard Professor, Division of Quality Technology and Management, Department of Management and Engineering, Linköping University, Sweden
"Assessing and diagnosing ILL: InnovAbility, LearnAbility & LeanAbility"
Panel Members:
  • Professor Ashly H. Pinnington
  • Professor. Nabil Baydoun
  • Professor Su Mi Park Dahlgaard
Atlantis B
16:45 - 17:00 Q&As
17:00 - 17:05
Day 1 Closing & Announcements

 

Day 2
Wednesday, February 1st, 2012
Day Chair: Prof. Mustafa Al Shawi
09:00 - 09:30
REGISTRATION
Lobby
9:00 - 9:15
CONFERENCE RECAP & ANNOUNCEMENT
Atlantis B

9:15-10:00
Keynote 2

Professor Robert Cole , Professor Emeritus, Haas School of Business, and Dept. Sociology, UC Berkeley, USA
"Creating New Business Models "
Atlantis B

10:00-10:45
Keynote 3

Professor Alan Brown , School of Management, Edith Cowan University, Australia
"Maintaining Business Excellence: Innovation Required"
Atlantis B

10:45-11:00

Q&A  
11:00 - 11:30
NETWORKING & REFRESHMENTS
Lobby
11:30-12:00
Discussion Forum 3
Professor Rick L. Edgeman, Professor, Interdisciplinary Center for Organizational Architecture, School of Business & Social Sciences, Aarhus University, Aarhus, Denmark
Innovation as a Key to Organizational Sustainability
Panel Members
  • Professor Peter Hines
  • Professor Mustafa Al-Shawi
Atlantis B
12:00-12:15 Q&As
12:15-13:15
Concurrent Sessions
CONCURRENT SESSION 5 : Quality Management Systems Atlantis B
CONCURRENT SESSION 6: Quality Management Tools Silk A
CONCURRENT SESSION 7 : TQM and Organizational Performance Silk B
CONCURRENT SESSION 8: Innovations in the Public Sector Slik C
13:15 - 14:15
Lunch
 
14:15 - 15:30
Concurrent Sessions
CONCURRENT SESSION 9 : Quality in Higher Education Atlantis B
CONCURRENT SESSION 10: TQM Methodologies Atlantis C
CONCURRENT SESSION 11: Learner Session Atlantis D
CONCURRENT SESSION 12: Knowledge Management and HRM Atlantis E
15:30 - 16:00
NETWORKING & REFRESHMENTS
 
16:00-17:15
Concurrent Sessions
CONCURRENT SESSION 13 : TQM and Innovation Atlantis B
CONCURRENT SESSION 14: Innovation and Society Atlantis C
CONCURRENT SESSION 15: الابداع وادارة الجودة الشاملة Atlantis D
CONCURRENT SESSION 16: Learner Case Studies Atlantis E
17:15 - 17:30
Conference Closing and Announcement of Next Year's Theme for the 7th Quality Conference 2013